TERMS + CONDITIONS

U S  S H I P P I N G
Items ordered and paid for will ship after 5-7 business days and you will receive an email notification with tracking information once shipment is fulfilled, unless otherwise mentioned. After leaving our creative lab, USPS typically delivers in 5 business days.
I N T E R N A T I O N A L  S H I P P I N G
Unavailable at this time. Keep posted! 
 
I N Q U I R I E S
If you have any problems with your order, contact us. Please keep in mind that the products you are buying are handcrafted and 100% natural so slight variations and separation of ingredients is natural. (Pun intended.) 
Damages: If you receive a damaged item, contact us immediately. We happily replace any damaged items reported within 48 hours of order delivery. 

R E F U N D S  +  E X C H A N G E S
Due to the nature of our botanics, we cannot accept returns. However,
we offer replacements or store credit should the product arrive damaged. 
If in doubt, get in touch. 

We strive for smiles and your satisfaction is our top priority. 
 
A L L E R G I E S + R E A C T I O N S
Please be sure to always know what ingredients you may be allergic to before using our products.  Always do a small patch skin test to see if you may have any reactions to our ingredients.  
Never use products in the eye area, internally, or on open wounds or irritated skin.


S H I P P I N G 
Product will be shipped within 7 business days or sooner.
We will send tracking info for customer to know when your product arrives. We do not accept responsibility if product says delivered by the postal service but customer claims to not have product.  This will have to be taken up between customer and postal service.  We will accept responsibility if we put in a wrong address from what was given to us or if the package is lost in the mail with proof from postal service . 
*NOTO Botanics is not responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery.
We strive to bring you joy with our brand - please let us know of any concerns, joys, comments, or suggestions.

Thank you, love you.